Generally, the software will notify you if your chip is not aligned correctly. The electrode images can additionally give you some information about the alignment. If each excitation light spot fully illuminates one of the two electrodes, the alignment is good. If a...
Yes, you can reuse the chip many times! The exact lifetime depends on your specific experimental conditions.
We recommend to perform a Clean & Sleep Routine once per week. The heliOS software will automatically remind you when a Clean & Sleep Routine is due. The assay rinses the fluidic system with water to remove residual salt and with 70% ethanol. Afterwards, all...
If you want to use the instrument after a Clean & Sleep Routine has been performed, you have to perform a Wake Up & Prime routine. This will take approx. 6 minutes and will rinse the fluidic system with buffer. You need a heliX® Maintenance Chip for this...
Yes, that is possible, since the chip surface will be submerged in running buffer after your assay. In between assays, however, we recommend storing the dried chip at -20°C to increase longevity.
